Mystic is an open source trouble ticket system written in ruby on rails(RoR). It is designed to be fast, flexible and customizable. It also provides a simple, easy to use inter. It is designed to be fast, flexible and customizable. It also provides a simple, easy to use interface that’s quite intuitive.

Tickets are used for several purposes, from internal project management, customer support/troubleshooting, reminders, and much more.

Features:

  • Customizable Themes(coming soon)
  • Separate and Protected user, tech, and admin areas
  • Ajax-powered ticket viewing & editing
  • Activity Logging
  • Ticket Category and Ticket Status Customization


Download from: Homepage




Author:
admin
Time:
Tuesday, June 24th, 2008 at 11:50 am
Category:
Customer Support
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